Got A Complaint?
For Joint Commission complaints, CLICK HERE!
For OHCQ complaints, call (410) 402-8040 or toll-free 1-800-492-6005 or CLICK HERE!
In Case of Email Failure, please call 410-247-2770 and reception will forward your call to the appropriate party.
In Case of Telephone System Failure, EMERGENCY e-mail messages may be sent by clicking on the following link: EmergencyTelephoneAlternative@GoodShepherdServices.org. Your email will be forwarded to the appropriate party. Please limit the information you include on this e-mail to the following:
1. Student’s initials
2. Student’s unit
3. Your name
4. Your phone number
5. What is your emergency?
From Downtown Baltimore:
Take 395 (I-95) South. Exit at Caton Avenue. Turn right (south) on Washington Blvd., continuing on Washington Blvd. across Beltway (695). At second traffic light, turn right onto Ridge Ave. to Summit Ave. Right onto Summit Ave. to Maple Ave. Right on Maple Ave. to Good Shepherd Services.
Take I-95 North. Exit at Route 195 East (BWI Airport). Exit at #3 (Elkridge US 1 North). On US 1, bear left to Alt. 1. Take Alt 1 North to Ridge Ave. Left at Ridge Ave. and follow directions from Ridge Ave. above.
From Beltway 695 North:
Take Exit 10 Washington Blvd. (Alt. US 1). Stay left to the traffic light and turn left onto Washington Blvd. At second traffic light, turn right onto Ridge Ave. and follow directions from Ridge Ave. above.
From Beltway 695 South:
Take Exit 11 A-B (I-95 North and South). Stay right to I-95 South and exit at Sulphur Spring Road. Turn left and go to traffic light at Washington Blvd. (Alt. US 1) and turn right. Turn right at the next traffic light onto Ridge Ave. and follow directions from Ridge Ave. above.
4100 Maple Ave
Baltimore, MD 21227
Phone: (410) 247-2770
Fax: (410) 247-3242